Manage large amounts of inbound and outbound calls in a timely manner. Identify customers’ needs, clarify information, research every issue and provide solutions.
Minimum age of 21 years and above
Can speak in English and Bahasa Melayu.
Excellent health and fitness
A clear and friendly telephone voice
Good computer skills
Good teamwork skills and the ability to work unsupervised
Able to start work immediately will be an added advantage.
Able to work independently, resourceful with an outgoing personality.
Willing to work in flexible working hours and work extra hours.
Able to work on Morning or Night Shift and Public Holiday (3times a Shift)
Interest candidates are invited to submit their CV including current and expected salary together
with recent photograph to firstname.lastname@example.org or http://www.wasap.my/6 0173847351/callcentreHQ
Nationality Preferred Malaysians Only
Gender Preferred Male Only
Language Required English | Bahasa Malaysia | Mandarin/Cantonese
Own Transport Car/Van
Experience Level 1-3 years
Minimum Education Required Fresh Graduates SPM / Diploma holders are encouraged to apply.
Minimum 1 year experience working with call centre
Location Kuala Lumpur